We are informed by insurance, government and medical sectors that we are able to conduct the business of Aesthetic services. During such times we are drawing on our recent experience with COVID 19 in the Emergency setting and implementing some safety procedures. All are in line with the Government Guidelines and more importantly, in the best interest of our patients and staff.
What to expect:
PRIOR TO ATTENDANCE – You will be asked whether you have had any COVID symptoms as per the NHS online documentation prior to arrival. We find it essential to high standards of care to make sure you are at your fittest before having an Aesthetic Injection and therefore we would advise you against attending our clinic in the best interest of infection control and the efficacy of the treatment.
WAITING and PAYMENT – We will be offering 2m distancing in the waiting area and a face mask will be offered to you during this time. You will be able to wash your hands within the facilities and hand gel is available.
We would prefer for you to pay by card wherever possible. We will wipe clean the card machine and iPad’s for consenting, pens and waiting area between patient slots.
CONSULTATION and TREATMENT – We will adhere to the 2m distancing however should we require to touch/see underneath your mask we will be wearing full visor, face mask and gloves for protection of yourselves and ourselves.
ONGOING MANAGEMENT OF IN HOUSE INFECTION CONTROL – We will not be using our Air Conditioning, as within the hospitals it is considered an infection prevention method to avoid the unlikely particles spread within a Complex. We do however have a wonderful Balcony with doors which open fully in the event of hot days.
We will be adhering to COVID 19 Isolation policies ourselves as staff members and will be checking our temperatures regularly.
We will be keeping up to date with COVID 19 changes on a weekly basis in case of loosening or tightening of restrictions.
We will be keeping strict records in the event of a COVID 19 outbreak to facilitate and assist with the NHS Track and Trace system to further prevent the spread of infection.
A note from us…
We appreciate that some of these measures feel alien and impersonal however PPE has been at the forefront of pathophysiology and therefore our practice when conducting Treatments of all kinds within the medical sector, as standard. It is simply an extension of this protective measure that we offer you a means of safety; using evidence-based best practice from before you walk through the door and onwards into aftercare. We hope you understand that our business is as personal to us as all treatments are to you, so we must protect what we have today and into the future.